Welcome to Sharry Freelancer (sharryfreelancer.com). This Return and Refund Policy explains the conditions under which refunds may be granted for services purchased from Sharry Freelancer. By using our website and services, you agree to this policy. If you do not agree, please refrain from using our services.
1. Digital Services & Return Policy
Sharry Freelancer provides Google Ads management, web development, content creation, and video editing services, which are digital in nature. Due to the nature of our services, we do not offer returns once work has begun or services have been delivered.
2. Refund Eligibility
Refunds are generally not provided once a project has started. However, exceptions may be considered under the following circumstances:
- Non-Delivery of Service – If we fail to deliver the agreed-upon service, a full or partial refund may be issued.
- Failure to Meet Agreed Terms – If the service provided is significantly different from what was agreed upon, we will assess the situation for a refund.
- Duplicate Payment – If a client mistakenly makes a duplicate payment, the excess amount will be refunded.
3. Refund Request Process
If you believe you are eligible for a refund, follow these steps:
- Contact Us at contact@sharryfreelancer.com within 7 days of project initiation.
- Provide relevant details, including the nature of the issue and any supporting documentation.
- We will review your request within 5-7 business days and notify you of our decision.
- If approved, refunds will be processed within 10 business days using the original payment method.
4. No Refunds for Completed Work
Once a service has been completed and delivered as per the agreed scope, no refunds will be issued. If revisions or modifications are needed, they will be handled according to the agreed project terms.
5. Chargebacks and Disputes
Clients agree to contact Sharry Freelancer before initiating a chargeback or payment dispute. Chargebacks without prior communication may result in legal action and the suspension of future services.
6. Updates to this Policy
We may update this Return and Refund Policy from time to time. Changes will be posted on sharryfreelancer.com with the updated date.
7. Contact Information
For any refund-related inquiries, please contact us:
📧 Email: contact@sharryfreelancer.com
🌐 Website: sharryfreelancer.com